Virtual Dressing Room – Frequently Asked Questions

What is the Virtual Dressing Room?

The Virtual Dressing Room allows you to try on wedding dresses and occasionwear digitally using your own photo. It helps you visualise fit, silhouette, and overall look before committing to a style — all from the comfort of your device.

Terms & Conditions

Our Virtual Dressing Room is designed to help you explore our wedding dresses and occasionwear in a beautifully simple way. Using advanced AI technology, you can visualise how styles may look on you before booking an appointment or making a decision.

For the best experience, we recommend following the guidance below when uploading your image. Please note that virtual try-on results are indicative only and may vary.

You can view our full Virtual Dressing Room Terms & Conditions

How do I get the best try-on results?

For the most realistic and accurate results, your photo quality matters. The system works best when your image is clear, well-lit, and shows your full body against a simple background.

Follow the guidelines below to ensure optimal results.

What type of photo should I upload?

Your photo should be:

Taken against a plain, uncluttered background.

Shot in natural lighting.

Full height and full frontal, showing your entire body.

A natural, relaxed pose. (not staged or dramatic)

Avoid selfies — they often distort proportions and don’t provide enough body detail for accurate garment alignment.

✅ Do: Best Practices for Uploading Your Photo

Use a portrait aspect ratio for balanced framing and realistic proportions.

Ensure your entire body is visible, from head to toe.

Wear well-fitted clothing so body edges and shape are clearly defined.

Choose three-quarter or full-body shots for the best garment alignment.

Stand naturally or at a slight angle for a relaxed, realistic posture.

This is new technology, and as such has its limitations.

❌ Don’t: What to Avoid

Extreme poses or unusual camera angles.

Photos with multiple people or children.

Hair, bags, coats, or objects covering your clothing.

Wide aspect ratios or distant shots where your body appears small.

Cropped images that cut off your feet, head, or arms.

What should I wear in my photo?

Wear simple, fitted clothing such as a top and trousers or a dress that follows your natural shape. High contrast between your clothing and the background helps the system detect your outline more accurately.

Why does pose and framing matter so much?

The Virtual Dressing Room relies on clear body proportions to place garments correctly. Natural posture, proper framing, and fitted clothing allow the system to align dresses more realistically to your shape.

Is my photo stored or shared?

Your privacy matters. Uploaded images are used solely for generating your virtual try-on experience and are handled securely in accordance with data protection standards.

What if my result doesn’t look right?

If the fit or alignment doesn’t feel quite right, we recommend trying again with a new photo that follows the guidelines above. Small adjustments to lighting, pose, or clothing can make a noticeable difference. As with all AI technology, results may vary and may not always appear exactly as expected — but a clearer, well-lit image usually leads to a more refined and realistic try-on experience.